Shipping times and Refunds
SHIPPING TO OVER 100 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Our packages are shipped from South Korea, Hong Kong and Malaysia depending on the product.
*Estimated Shipping Time
United States : 5-20 Business days
Canada: 5-20 Business Days
Asia: 5-8 Business Days
Europe: 8-25 Business Days
Australia: 8-20 Business Days
Latina America : 15-30 Days
Africa : 30+ Days
*This doesn’t include our 2-6 day processing time.
Max delivery: 40 Days
K-POP ALBUMS AND OFFICIAL GOODS:
- DELIVERY TIME :
NORTH AMERICA: 10~25 BUSINESS DAYS
UK, EUROPE, AUSTRALIA: 15~35 BUSINESS DAYS
ASIA: 7~20 BUSINESS DAYS
MEXICO: 18~25 BUSINESS DAYS
OTHER COUNTRIES: +40 BUSINESS DAYS
Returns and guarantee
If your product doesn't arrive in time or arrive in bad condition, please send us an email at support@KpopUni.com we will find a solution for you.
You will receive an email with a tracking number once your order is shipped.
For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.