SHIPPING TO OVER 100 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Our packages are shipped from South Korea, Hong Kong and Malaysia depending on the product.
*Estimated Shipping Time
United States : 5-20 Business days
Canada: 5-20 Business Days
Asia: 5-8 Business Days
Europe: 8-25 Business Days
Australia: 8-20 Business Days
Latina America : 15-30 Days
Africa : 30+ Days
*This doesn’t include our 2-6 day processing time.
Max delivery: 40 Days
Returns and guarantee
If your product doesn’t arrive in time or arrive in bad condition, please send us an email at support@KpopUni.com we will find a solution for you.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped.
For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
I bought the Limited Version and both items arrived in perfect condition! I was initially worried that the SKZOO plushie didn’t come with the album, but the customer support person was very helpful and kind explaining that they had been shipped separately. Thank you Yeong-ro!
Got all my items. I ordered the limited ver. Both were shipped differently but arrived safely. 🙂 I was concern at first because there’s no skzoo with the album but i didn’t know both were shipped different. Customer service explained it very well and nicely. I will order again Kpop Uni. Great store.
Finally got my Limited Ver Album! I am very happy with it.
I didn’t get my free skzoo though! But the customer service already told me that it was shipped differently.
Can’t wait to have it <3